Practice Policies

Introduction

This is a notice to inform you of our Policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (personal information) and information that could not. In the context of the law and this notice, ‘process’ means collect, store, transfer, use or otherwise act on information

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate

Our Policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR)

The Law requires us to tell you about your rights and our obligations to you with regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at Know Your Privacy Rights.

Except as set out below, we do not share, sell or disclose to a third party, any information collected through our website.

Recording of processing 

A record will be kept by Stanley Court Surgery of all data processed under this Notice. 

Sending Public Health Messages 

Data protection and electronic communication laws will not stop Stanley Court  Surgery from sending public health messages to you, either by phone, text or email as these messages are not direct marketing. 

Digital Consultations 

It may also be necessary, where the latest technology allows Stanley Court Surgery to do so, to use your information and health data to facilitate digital consultations and diagnoses and we will always do this with your security in mind. 

Visitors to The Practice 

We have an obligation to protect our staff and employees’ health, so it is reasonable for staff at Stanley Court  Surgery  to ask any visitors to our practice to tell us if they have visited a particular country, or are experiencing COVID-19 symptoms. This must only be in pre-approved circumstances and we would also ask all patients to consider government advice on the NHS 111 website and not attend the practice.

Where it is necessary for us to collect information and specific health data about visitors to our practice, we will not collect more information than we needand we will ensure that any information collected is treated with the appropriate safeguards. 

Use of our website by children

If you are under 18, you may use our website only with consent from a parent or guardian.

We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site information they find, wherever they visit.

Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.