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Appointments

pen_on_diaryAn appointment can be made by calling in person or telephoning reception: 01704 892254 or 01704 892708.

Urgent & Emergency cases will be seen the same day, and routine appointments with the doctor of your choice within 5 working days.

Routine doctor appointments are usually 10 minutes long and are normally to discuss one problem.  If you think you will need longer or you have more than one problem you would like to discuss please ask the receptionist to book you a double appointment at the time of booking.

Telephone Consultations

If you wish to speak to one of the doctors or another member of the practice team by telephone please telephone reception during normal office hours to request a telephone consultation. The receptionist will take your details including an up-to-date telephone number and a doctor will call you back the same day. If you need to speak to a doctor urgently please inform the receptionist when you call.

Keeping Appointments

As we are a busy partnership please endeavour to attend for your appointments and please ring and cancel any appointments that can not be attended.

Patients Who Do Not Attend Appointments

Due to the high increase in patients not attending appointments, the practice has developed a new policy for frequent non attendees. If a patient repeatedly fails to attend appointments, then they will be asked to find a new GP.

Chaperones

If you would like a chaperone (a member of staff to sit in) at any point during your appointment or examination please ask at reception or ask the GP or clinican you are seeing.

 

Who to see

Service Who To See
New Patient Checks Practice Nurse or Healthcare Assistant
Well Person Check

Practice Nurse or Healthcare Assistant

Blood Tests Practice Nurse or Healthcare Assistant
Blood Pressure Checks

Practice Nurse or Healthcare Assistant

Heart or Stroke Clinics Practice Nurse
Diabetic Clinic Practice Nurse

Asthma, COPD & Spirometry Clinics

Practice Nurse (or Healthcare Assistant  for Asthma Reviews)
Cardiovascular Disease (CVD) Checks Practice Nurse or Healthcare Assistant
Chronic Kidney Disease (CKD) Checks Practice Nurse or Healthcare Assistant
Epilepsy Clinic Practice Nurse
Learning Disability Reviews Practice Nurse
Mental Health Reviews Practice Nurse
Contraception & HRT Practice Nurse or Doctor
Dementia Reviews Practice Nurse or Doctor
Immunisations & B12 Injections Practice Nurse
Travel Clinic Practice Nurse - Meryl Smith
Cervical Screening Practice Nurse
Maternity/Antenatal Midwife
Child Health Clinics Health Visitor
Weight Management Practice Nurse
Dietary Advice Dietician Via Referral By A Doctor
Query Urine Infections Practice Nurse or Doctor
Warfarin/INR Monitoring Healthcare Assistant
Rhumatology Monitoring Practice Nurse or Healthcare Assistant
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